Shipping & Returns Policy | G8 Sport USA

Shipping & Returns Policy | G8 Sport USA

Shipping & Returns Policy

Effective Date: May 17, 2025

Welcome to G8SPORT.COM, your trusted destination for premium streetwear, casual wear, and accessories. Please review our Shipping & Returns Policy before placing an order.

1. Shipping Policy

1.1 Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped.

1.2 Shipping Rates & Delivery Estimates

  • Canada & USA: Standard shipping typically takes 3–7 business days.
  • International Shipping: Delivery times vary by destination and generally range from 7–21 business days.
  • Shipping charges are calculated and displayed during checkout.

1.3 Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • If your tracking information has not updated within 48 hours, please contact our support team.

1.4 Delivery Delays

While we strive for timely delivery, delays may occasionally occur due to customs processing, weather conditions, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

2. Returns Policy

2.1 Return Eligibility

Items may be returned within 30 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging.
  • All tags and labels must remain attached.

2.2 Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Underwear or intimate apparel for hygiene reasons
  • Final sale items or clearance products

2.3 Return Process

  1. Email us at support@g8sport.com with your order number and reason for return.
  2. Our support team will provide return authorization and shipping instructions.
  3. Once your return is received and inspected, we will notify you regarding approval or rejection of your return request.

2.4 Refunds

  • If approved, refunds will be issued to your original payment method within 5–10 business days.
  • Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

2.5 Exchanges

  • We only replace items that are defective or damaged.
  • For size exchanges, please initiate a return and place a new order for the desired size.

3. Lost or Stolen Packages

G8SPORT.COM is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. If this occurs, please contact the carrier directly for assistance.

4. Need Help?

If you have any questions regarding shipping, returns, or refunds, please contact us:

  • Email: support@g8sport.com